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Groove
Create integrations between Groove and your favorite App
Create effective Groove automations in minutes by using pre-made templates that are customized for your needs
Select Any App to connect with Groove
Groove
ziftone
ZiftONE is the single source of truth to align your channel marketing, sales and operations, designed to amplify every partner’s potential.
zifront
Zifront is a Chatbot and Live Chat software for lead generation and customer success.
Zick Learn
zick learn makes enterprise learning simple, fast and efficient again, delivering text based courses through the main corporate chat clients.
zest
Zest a modern gifting tool designed to help B2B teams send and track gifts.
Zenvia SMS
Zenvia is a communication platform that simplifies the relationship between companies and consumers.
Zenvia Conversion
Zenvia Conversion helps you respond to WhatsApp, Instagram and Facebook Messenger through a centralized account and transform your sales processes in the messaging era.
sniply
Sniply is the only link shortener that drives conversion. Convert your followers into users and customers. Embed Call-to-Actions into every page you share. Display your message on Forbes, TechCrunch, Mashable, Fast Company, BuzzFeed, anywhere. For free.
snipfeed
Monetization platform for content creators
snapsign
SnapSign is an electronic signature tool that allows you to send, sign and manage documents electronically.
Snappy Gifts
Snappy Gifts is the all-in-one gifting platform that combines fun, personal gifting experiences with advanced technology.
snappr
Snappr offers affordable, on-demand professional photography services.
snapcall
Meet SnapCall, the easiest way to add real-time video to your platform, product or service.
Actions and Triggers
When this happensTriggers
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
List group
get all group in Groove.
Real-World Use Cases of Groove Integrations
See how Groove integrates with popular apps to automate tasks and streamline your workflow.
- Integrate groove with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and groove databases.
- Integrate groove with MySQL to automatically sync records, facilitating seamless data exchange between groove and your SQL databases.
Know More About viaSocket Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently asked questions
- How do you map data in viaSocket workflows?
- Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
- How does viaSocket handle errors or exceptions in automated workflows?
- viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
- Is it possible to customize automated workflows according to my business needs?
- Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
- What happens if one of the connected apps changes its API or functionality?
- viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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About viaSocket
viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to
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