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Groove
Create integrations between Groove and your favorite App
Create effective Groove automations in minutes by using pre-made templates that are customized for your needs
Select Any App to connect with Groove
Groove
smsglobal
Power up business communication with SMSGlobal’s leading SMS solutions, premium support, and wholesale SMS pricing.
SMSGatewayCenter SMS
SMS Gateway Center allows you to send vital messages, automate workflows, and engage your audience with SMS notifications and updates.
smseagle
SMSEagle is a hardware SMS gateway for sending and receiving SMS. Purchase SMSEagle device, use your own SIM and save money on SMS sending costs.
smsadvertio
Connect your phone(s) and use it as a gateway to send SMS messages or send them directly over the smsadvert.io network.
SMS Masivos
SMS Masivos is a leading platform for sending bulk SMS messages towards all Latin American countries.
sms alert
SMS Alert is a enterprise grade transactional and promotional SMS platform.
simple-social
Simple Social is an automated social media tool that simplifies the necessary, but painful process of building and maintaining a strong online presence.
simple-crm
Simple CRM is a team collaboration tool to unite company data in one place
siigo
Siigo Nube is an Accounting and Administrative software for SMBs companies.
SignRequest
SignRequest is an electronic (digital) signature solution to get documents signed. Easy, fast, secure and legally binding.
signNow
SignNow provides a secure and easy electronic signature solution that enables you to sign, send and manage documents anywhere while using any device.
signedly
Signedly streamlines your signing process with e-signature technology, integrates with various apps, and ensures secure and fast document signing.
Actions and Triggers
When this happensTriggers
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
List group
get all group in Groove.
Real-World Use Cases of Groove Integrations
See how Groove integrates with popular apps to automate tasks and streamline your workflow.
- Integrate groove with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and groove databases.
- Integrate groove with MySQL to automatically sync records, facilitating seamless data exchange between groove and your SQL databases.
Know More About viaSocket Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently asked questions
- How do you map data in viaSocket workflows?
- Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
- How does viaSocket handle errors or exceptions in automated workflows?
- viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
- Is it possible to customize automated workflows according to my business needs?
- Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
- What happens if one of the connected apps changes its API or functionality?
- viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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About viaSocket
viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to
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