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Groove
Create integrations between Groove and your favorite App
Create effective Groove automations in minutes by using pre-made templates that are customized for your needs
Select Any App to connect with Groove
Groove
parseprompt
ParsePrompt allows you to extract and summarize audio files, Youtube videos, PDFs, and web-pages at scale with AI.
pardot
Pardot is no-hassle marketing automation that makes sales and marketing teams best friends. Increase marketing accountability, gain greater insight into ROI, and much more.
parcelparcel
ParcelParcel is an online logistics shipping platform where people can ship worldwide.
Paperless Pipeline
Paperless Pipeline is a real estate transaction and commission management system for agents & brokers.
Paperless Parts
Paperless Parts is the secure estimating and quoting software for manufacturing that empowers shops to make smarter, faster, more informed decisions. Communicate better, quote faster, win new customers, and increase revenue with Paperless Parts.
paperless
Paperless lets you create, sign, and manage intelligent documents on a single platform. For more productivity and a better experience for everyone involved.
panobi
Panobi helps product managers and marketers understand their customer, execute on the right things, and drive results for the business.
PagePixels Screenshots
PagePixels provides free, immediate screenshots, scheduled screenshots, and multi-step screenshots (complete forms, login to websites, etc).
packfleet
At Packfleet, we’re on a mission to empower businesses across the UK to offer the best deliveries on Earth.
Paced Email
Paced Email allows you to control when you receive emails by creating custom aliases. Batch messages into daily, weekly or monthly digests.
Outscraper
Outscraper is a service that allows you to scraper the data and reviews from Google Maps in real-time. Use simple queries and extract any amount of local businesses into JSON.
ownerrez
OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging and websites.
Actions and Triggers
When this happensTriggers
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Real-World Use Cases of Groove Integrations
See how Groove integrates with popular apps to automate tasks and streamline your workflow.
- Integrate groove with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and groove databases.
- Integrate groove with MySQL to automatically sync records, facilitating seamless data exchange between groove and your SQL databases.
Know More About viaSocket Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently asked questions
- How do you map data in viaSocket workflows?
- Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
- How does viaSocket handle errors or exceptions in automated workflows?
- viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
- Is it possible to customize automated workflows according to my business needs?
- Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
- What happens if one of the connected apps changes its API or functionality?
- viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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About viaSocket
viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to
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