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Groove
Create integrations between Groove and your favorite App
Create effective Groove automations in minutes by using pre-made templates that are customized for your needs
Select Any App to connect with Groove
Groove
nextagency
NextAgency is an insurance agency management software and CRM that helps producers save time, money and clients.
newtralio
Newtral.io is a technology company that helps organizations measure, report, and reduce their carbon emissions.
mtarget
We help your business grow bigger and get you closer to customers. Use our platform to build awareness, data acquisition & management, and customer retention. MTARGET has been proven to effectively increase revenue generation.
msaaq
MSAAQ is an all-in-one platform to sell your online courses, digital products, and more without any technical expertise.
mpservices
Mpservices is a maintenance management platform for tracking work orders, assets, request, and inventory products.
movinghub
Movinghub is an online SAAS platform that enables partners to access everything needed to offer utility connections, energy comparisons and a vast range of essential home service.
Mover Dispatch Board
Movers Dispatch Board allows you to connect with moving companies, brokers & carriers to interline & broker loads.
Motor Fiscal
Motor Fiscal is a platform for automating tax routines. Receipt of Electronic Service Invoice (NFSE by integration or OCR) and much more.
morningmate
Manage projects, tasks, file storage, and messaging with Morningmate, the best all-in-one productivity software for efficiency and teamwork.
More Trees
More Trees is a platform that provides you with an easy way to offset your carbon by automatically planting trees.
moonclerk
MoonClerk lets anyone accept recurring payments and one-time payments quickly and easily without any coding.
MonkeyLearn Legacy
MonkeyLearn is a Text Analysis platform that allows you to classify and extract actionable data from raw texts like emails, chats, webpages, documents, tweets and more! You can classify texts with custom tags like sentiment or topic, and extract any particular data like organizations or keywords.
Actions and Triggers
When this happensTriggers
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Real-World Use Cases of Groove Integrations
See how Groove integrates with popular apps to automate tasks and streamline your workflow.
- Integrate groove with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and groove databases.
- Integrate groove with MySQL to automatically sync records, facilitating seamless data exchange between groove and your SQL databases.
Know More About viaSocket Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently asked questions
- How do you map data in viaSocket workflows?
- Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
- How does viaSocket handle errors or exceptions in automated workflows?
- viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
- Is it possible to customize automated workflows according to my business needs?
- Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
- What happens if one of the connected apps changes its API or functionality?
- viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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About viaSocket
viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to
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