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Groove
Create integrations between Groove and your favorite App
Create effective Groove automations in minutes by using pre-made templates that are customized for your needs
Select Any App to connect with Groove
Groove
homebozz
HomeBozz for Business enables Real Estate Professionals (Property Manager, Property Developer) to streamline and automate their daily operation.
homeactions
HomeActions is a leading provider of email newsletters for real estate professionals. We deliver a simple, effective way for Real Estate professionals to consistently reach their entire group of contacts, keep referrals flowing and increase opportunities for sales.
ITM Platform
ITM Platform is a project, program, and portfolio management solution with no onboarding hassle.
itemit
itemit is an asset management solution your whole team can use.
ISO Manager
ISO Manager is an all-in-one digital command center designed specifically to manage ISO 27001 / Information Security Management.
isla
Isla is your hub to send and receive structured requests, eliminating the hassle of back-and-forth messages, interruptions, and context-switching at the workplace.
infraspeak
Infraspeak is a mobile and cloud-based platform that helps maintenance/facility managers and technicians track and manage assets, buildings and locations. Highly customisable, Infraspeak centralises stock, reduces costs, manages corrective and preventive maintenance.
influitive
Influitive is an app that helps you motivate and mobilize your most valued customers and advocates. Give your advocates challenges so they can help your business. Track their progress, and reward them for their efforts.
inflowcare
Inflowcare is a CRM Platform for tracking and managing new patient referrals and Caregiver application tracking for Healthcare agencies.
indecx
IndeCX is a Brazilian platform for monitoring customer experience in real time.
Huddo Boards
Huddo Boards - Collaboration done right. A task management tool with multiple ways to enter and view the data, including textual, kanban, mindmap and timeline.
hotshp
HotShp is an e-commerce content writing service. We write product descriptions, titles and social media posts.
Actions and Triggers
When this happensTriggers
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Real-World Use Cases of Groove Integrations
See how Groove integrates with popular apps to automate tasks and streamline your workflow.
- Integrate groove with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and groove databases.
- Integrate groove with MySQL to automatically sync records, facilitating seamless data exchange between groove and your SQL databases.
Know More About viaSocket Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently asked questions
- How do you map data in viaSocket workflows?
- Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
- How does viaSocket handle errors or exceptions in automated workflows?
- viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
- Is it possible to customize automated workflows according to my business needs?
- Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
- What happens if one of the connected apps changes its API or functionality?
- viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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About viaSocket
viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to
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