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Groove
Create integrations between Groove and your favorite App
Create effective Groove automations in minutes by using pre-made templates that are customized for your needs
Select Any App to connect with Groove
Groove
formaloo
Formaloo is a Customer Analytics & Customer Data Platform that translates your data into clear actions.
Form Data
Form-Data is a forms backend service that provides an endpoint to which you can point your forms and collect submissions
foodstorm
FoodStorm is a catering software system that will automate your processes, generate more sales and delight your customers
Follow Up Boss
Simple lead management software for real estate agents and brokers. Follow Up Boss takes all your leads and puts them in one simple system automatically. Helps you to respond fast and convert more leads into closings.
foleon
Foleon is a content creation platform that empowers business teams to create engaging and intelligent content experiences at scale.
flyte
Flyte helps businesses attract, retain and communicate with their customers all from one platform.
Flow App
Flow App is the first marketing webinar platform built exclusively for webinars. Not for meetings. You can now host webinars without requiring participants to download complicated software.
flotiq
Flotiq is an API-first CMS that takes care of hosting, securing and scaling to guarantee your content is always on.
florm
Florm is a tool that helps teams create branded data collection workflows
flora
Build, market, and sell your courses online, without any coding or design skills.
flomill
Flomill filters inbound leads and sets up instant / scheduled appointments with target clients for your sales team.
flock
Flock is a communication app for teams that speeds up and simplifies your work life. It lets you connect with your team, get on video calls, manage projects with to-dos, polls and reminders. All of this and more over an interface that's polished-to-perfection!
Actions and Triggers
When this happensTriggers
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Real-World Use Cases of Groove Integrations
See how Groove integrates with popular apps to automate tasks and streamline your workflow.
- Integrate groove with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and groove databases.
- Integrate groove with MySQL to automatically sync records, facilitating seamless data exchange between groove and your SQL databases.
Know More About viaSocket Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently asked questions
- How do you map data in viaSocket workflows?
- Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
- How does viaSocket handle errors or exceptions in automated workflows?
- viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
- Is it possible to customize automated workflows according to my business needs?
- Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
- What happens if one of the connected apps changes its API or functionality?
- viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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About viaSocket
viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to
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