Avail Lifetime Free Access - Limited Time Period Offer

Groove

Groove

Create integrations between Groove and your favorite App

Create effective Groove automations in minutes by using pre-made templates that are customized for your needs

Select Any App to connect with Groove

Groove

Groove

Alert Communications

Alert Communications

Alert Communications is a call center specializing in customized legal intakes.

angaza

angaza

Angaza is a business solution designed for last-mile distributors of products and services in emerging markets. Angaza allows you to unlock new markets and sell more products — from solar lighting systems to clean cookstoves.

andcards

andcards

andcards is a member-first coworking space software to organize bookings, services and communication.

Analytic Call Tracking

Analytic Call Tracking

Analytic Call Tracking (ACT) helps route and track calls with full analytic reporting.

Amtech CRM

Amtech CRM

Amtech CRM is for handling leads, products and invoices.

amilia

amilia

Whether you're just starting out or looking to scale, Amilia's Recreation Management Software helps you sell, manage, & grow your business.

Amazon Polly

Amazon Polly

Amazon Polly is a service that turns text into lifelike speech, that uses advanced deep learning technologies to synthesize speech that sounds like a human voice. Supports voices for a variety of languages and accents.

Amazon Alexa

Amazon Alexa

Amazon Alexa is used to set up your Alexa-enabled devices, listen to music, create shopping lists, get news updates, and much more.

Always On Time Aotplus

Always On Time Aotplus

Always On Time is a powerful scheduling solution. Use AOT to manage online bookings, memberships, services, staff, coupons, multiple locations, and more.

altos

altos

Altos tracks over 100 million properties across the U.S. and emails customized reports to contacts every week. Altos reports generate leads as people interact with them.

alterdesk

alterdesk

Alterdesk is a user-friendly, secure messenger for teams. Send messages and files to your co-workers and other business contacts, using any available device!

aloware

aloware

Aloware is a Cloud-based contact center software that offers call, text, and workflow automation and is fit for any team.

Actions and Triggers

When this happensTriggers

Ticket Closed

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Ticket Opened

Triggers when a ticket is opened.

Ticket Moved

Ticket Moved

Triggers when a ticket is moved to a different mailbox.

Do thisActions

Create New

Create New

Starts a new ticket for your customer

Change Ticket State

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

Reopen Ticket

Reopen Ticket

Changes the state of a ticket to "opened".

Close Ticket

Close Ticket

Changes the state of a ticket to "closed

Change Assigned Agent

Change Assigned Agent

Assigns an agent to a ticket.

Request a new action

Real-World Use Cases of Groove Integrations

See how Groove integrates with popular apps to automate tasks and streamline your workflow.

Sync records with external applications and databases
Generate detailed reports and dashboards from data
Track project progress and task statuses in real-time
Manage and organize data efficiently with custom views
Integrate with collaboration tools for seamless workflows
Automate notifications and alerts based on data changes
Collaborate on data management and analysis with teams
  • Integrate groove with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and groove databases.
  • Integrate groove with MySQL to automatically sync records, facilitating seamless data exchange between groove and your SQL databases.

We'll help you get started

Our team is all set to help you!

get started messageget started message

Frequently asked questions

  • How do you map data in viaSocket workflows?
  • Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
  • How does viaSocket handle errors or exceptions in automated workflows?
  • viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
  • Is it possible to customize automated workflows according to my business needs?
  • Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
  • What happens if one of the connected apps changes its API or functionality?
  • viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

Learn More
viaSocket

About viaSocket

viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to

Learn More