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- Apps IntegrationsExplore 1,500+ app connections
- FeaturesFeatures to optimize your experience
- List Your AppBring your app on viaSocket
- TemplatesLibrary of Automation Workflows
- Discover Top AppsDiscover Top Apps by Category
- EmbedEmbed viaSocket in your SaaS/AI
- Workflow Automation GuideAutomate tasks easily
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Automation Experts
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Groove
Create integrations between Groove and your favorite App
Create effective Groove automations in minutes by using pre-made templates that are customized for your needs
Select Any App to connect with Groove
Groove
voiso
Voiso is a cloud-based contact center software that helps your sales and customer service teams connect easily with customers
voipstudio
VoIPstudio is a VoIP phone service that offers businesses of all sizes a scalable communication solution. Our business phone systems are inexpensive, reliable, easy-to-use, offers a full suite of PBX features and is fully integrated for CRM.
voipgrid
VoIPGRID is a cloud telephony platform, enabling telecom providers to deliver high-quality VoIP technology to their customers.
voilanorbert
VoilaNorbert is an easy tool to find anyone's email address and reach out to them.
voicit
Voicit is a collaboration tool to extract valuable information from conversations and keep them organized.
voiceshot
Initiate text messages (from a toll-free or local number) and phone calls to anyone with your VoiceShot API plan.
voicerules
VoiceRules is any device, anytime, anywhere phone system for your sales and support teams. It takes seconds to get phone numbers in 100+ regions and start making or receiving calls.
voicepartner
Voicepartner allows you to send voice messages to phones
Voicemailtel Meet
VoiceMailTel Meet is a video conferencing service that replicates your office environment with custom settings for quick conference creation.
vocalip
Vocal IP provides a full range of managed data and cloud network and access services combined with advanced unified communications and application integration services.
vocalcola
VocalCola is a Call Tracking Service. Track and record your phone calls from all forms of marketing. Pick unique local and toll free numbers to use on different advertisements, and chart your most effective lead sources.
vlow
A HR platform that helps improve the management process.
Actions and Triggers
When this happensTriggers
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Real-World Use Cases of Groove Integrations
See how Groove integrates with popular apps to automate tasks and streamline your workflow.
- Integrate groove with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and groove databases.
- Integrate groove with MySQL to automatically sync records, facilitating seamless data exchange between groove and your SQL databases.
Know More About viaSocket Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently asked questions
- How do you map data in viaSocket workflows?
- Data mapping in viaSocket involves defining how information flows from one application to another in your automation. You specify which data from the trigger event should be used in your action step.
- How does viaSocket handle errors or exceptions in automated workflows?
- viaSocket includes error handling mechanisms in automated workflows to detect and address errors or exceptions that may occur during execution.
- Is it possible to customize automated workflows according to my business needs?
- Yes, viaSocket offers flexibility and customization options for automated workflows. Users can tailor workflows to fit their specific business requirements by configuring triggers, actions, conditions, and integrations to suit their unique processes and workflows.
- What happens if one of the connected apps changes its API or functionality?
- viaSocket regularly updates its integrations to ensure compatibility with new app versions, features, and APIs released by app developers. These updates help maintain seamless functionality and ensure that integrations continue to work effectively over time.
About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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About viaSocket
viasocket is an innovative and versatile workflow automation platform designed to streamline and simplify the integration of your favorite applications and to
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