Connect Groove and Razorpay
Integrate Groove with Razorpay to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Razorpay when Ticket Closed in Groove
Cancel Payment Link in Razorpay when Ticket Closed in Groove
Refund a Payment in Razorpay when Ticket Closed in Groove
Request Instant Settlement through Razorpay when Ticket Closed in Groove
Send Invoice Reminder via Razorpay when Ticket Closed in Groove
Popular Groove + Razorpay flows
Start from a real workflow other teams are already running.
Choose a trigger
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Choose an action
Razorpay
Automatically do this!
Create Contact
Cancel Payment Link
Refund a Payment
Request Instant Settlement
Send Invoice Reminder
Create Customer
Update Customer
Create Subscription Plan
Capture a Payment
Create Subscription
Find Payments
List Customers
Create Invoice
Create Item
Update Invoice
List all Items
Create Payment Link
Create Order
List Payment Links
Pause Subscription
Cancel Subscription
List Invoices
List Subscriptions
List Disputes
Create Contact in Razorpay when Ticket Closed in Groove
Use this flowCancel Payment Link in Razorpay when Ticket Closed in Groove
Use this flowRefund a Payment in Razorpay when Ticket Closed in Groove
Use this flowRequest Instant Settlement through Razorpay when Ticket Closed in Groove
Use this flowSend Invoice Reminder via Razorpay when Ticket Closed in Groove
Use this flowCreate Customer in Razorpay when Ticket Closed in Groove
Use this flowUpdate Customer in Razorpay when Ticket Closed in Groove
Use this flowCreate Subscription Plan in Razorpay when Ticket Closed in Groove
Use this flowCapture a Payment with Razorpay when Ticket Closed in Groove
Use this flowCreate Subscription in Razorpay when Ticket Closed in Groove
Use this flowSupported Triggers & Actions
Everything you can automate between Groove and Razorpay.
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Groove integrations.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Create Contact
Create a new contact with a name, email, phone number, reference ID, and optional notes.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
About Razorpay
Razorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Groove and Razorpay accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and Razorpay as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Razorpay. No coding required.
Yes. You can set up a workflow where Groove triggers actions in Razorpay, and a separate workflow where Razorpay triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and Razorpay. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and Razorpay integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
