IntegrationsGrooveTRIGGERcmd
Groove + TRIGGERcmd

Connect Groove and TRIGGERcmd to Build Intelligent Automations

Choose a Trigger

Groove

When this happens...

Choose an Action

TRIGGERcmd

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Ticket Closed

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Ticket Opened

Triggers when a ticket is opened.

Ticket Moved

Ticket Moved

Triggers when a ticket is moved to a different mailbox.

Do thisActions

Action is the task that follows automatically within your Groove integrations.

Create New

Create New

Starts a new ticket for your customer

Change Ticket State

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

Reopen Ticket

Reopen Ticket

Changes the state of a ticket to "opened".

Close Ticket

Close Ticket

Changes the state of a ticket to "closed

Change Assigned Agent

Change Assigned Agent

Assigns an agent to a ticket.

List Commands

List Commands

Lists All The Commands.

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Frequently Asked Questions

How do I start an integration between Groove and TRIGGERcmd?

To start, connect both your Groove and TRIGGERcmd accounts to viaSocket. Once connected, you can set up a workflow where an event in Groove triggers actions in TRIGGERcmd (or vice versa).

Can we customize how data from Groove is recorded in TRIGGERcmd?

Absolutely. You can customize how Groove data is recorded in TRIGGERcmd. This includes choosing which data fields go into which fields of TRIGGERcmd, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Groove and TRIGGERcmd?

The data sync between Groove and TRIGGERcmd typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Groove to TRIGGERcmd?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Groove and TRIGGERcmd?

Yes, you can set conditional logic to control the flow of data between Groove and TRIGGERcmd. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Groove

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

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TRIGGERcmd

About TRIGGERcmd

Triggercmd is a versatile automation platform that allows users to remotely control and automate actions on their computers, applications, and smart devices using custom commands. With Triggercmd, you can create triggers for almost any task—like launching apps, running scripts, or controlling connected devices—and execute them from the cloud, mobile apps, or voice assistants such as Alexa and Google Assistant. This seamless integration makes it easy to streamline workflows, enhance productivity, and improve overall efficiency across multiple systems. It’s especially useful for automation enthusiasts, IT professionals, and anyone who wants hands-free control over everyday digital tasks.

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