
When this happens...
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Trigger when new attachment is added to a ticket in selected organization
Action is the task that follows automatically within your groupme integrations.
Create a new GroupMe group with optional description, image, and join/share link. Returns the created group's details.
Send a text message (with optional images, locations, or emoji) to a selected GroupMe group.
Retrieve a paginated list of GroupMe groups accessible to your account.
Retrieve a GroupMe group by name (exact or partial match) and return its details.
Search for a GroupMe group by name (exact or partial match) and permanently delete it.
Locate a GroupMe group by name (exact or partial) and update its name, description, or image.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your groupme and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in groupme triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how groupme data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between groupme and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between groupme and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
GroupMe is a communication platform that allows users to create and manage group chats, making it easy to stay connected with friends, family, and colleagues. With features like direct messaging, media sharing, and customizable notifications, GroupMe simplifies group communication.
Learn MoreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
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