Connect groupme and Zoho Desk to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact's details are updated.

New Task

New Task

Triggers when a new task is created in Zoho Desk.

Task Updated

Task Updated

Triggers when an existing task is updated.

New Account

New Account

Trigger when new account is created

New Agent

New Agent

Trigger when new agent is created

New Attachment

New Attachment

Trigger when new attachment is added to a ticket in selected organization

Do thisActions

Action is the task that follows automatically within your groupme integrations.

Create group

Create group

Create a new GroupMe group with optional description, image, and join/share link. Returns the created group's details.

Create a Message

Create a Message

Send a text message (with optional images, locations, or emoji) to a selected GroupMe group.

List Groups

List Groups

Retrieve a paginated list of GroupMe groups accessible to your account.

Get a Group

Get a Group

Retrieve a GroupMe group by name (exact or partial match) and return its details.

Destroy a Group

Destroy a Group

Search for a GroupMe group by name (exact or partial match) and permanently delete it.

Update a Group

Update a Group

Locate a GroupMe group by name (exact or partial) and update its name, description, or image.

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Frequently Asked Questions

How do I start an integration between groupme and Zoho Desk?

To start, connect both your groupme and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in groupme triggers actions in Zoho Desk (or vice versa).

Can we customize how data from groupme is recorded in Zoho Desk?

Absolutely. You can customize how groupme data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between groupme and Zoho Desk?

The data sync between groupme and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from groupme to Zoho Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between groupme and Zoho Desk?

Yes, you can set conditional logic to control the flow of data between groupme and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

groupme

About groupme

GroupMe is a communication platform that allows users to create and manage group chats, making it easy to stay connected with friends, family, and colleagues. With features like direct messaging, media sharing, and customizable notifications, GroupMe simplifies group communication.

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Zoho Desk

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

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