Connect Gtwy and CallRail to Build Intelligent Automations

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Gtwy

When this happens...

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CallRail

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Error Alert

Error Alert

Send an alert when an error occurs for one or more selected bridges.

Missing Variable Alert

Missing Variable Alert

Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.

Retry Alert is Created

Retry Alert is Created

Triggers when retry alert is created.

New Broadcast Response

New Broadcast Response

Runs when new broadcast response is created.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Do thisActions

Action is the task that follows automatically within your Gtwy integrations.

Send Message To AI

Send Message To AI

Sends a message to the selected AI agent and returns its reply.

Send Message to AI Agent

Send Message to AI Agent

Send a message to the selected AI agent and return its reply.

Setup Webhook for Alert

Setup Webhook for Alert

You can setup your webhook to get alert notifications.

Send Batch Chat Messages

Send Batch Chat Messages

Send a batch of messages to GTWY AI and get replies when they are ready.

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

Create Outbound Call

Create Outbound Call

Make an outbound call from your business number to a customer.

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Frequently Asked Questions

How do I start an integration between Gtwy and CallRail?

To start, connect both your Gtwy and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in Gtwy triggers actions in CallRail (or vice versa).

Can we customize how data from Gtwy is recorded in CallRail?

Absolutely. You can customize how Gtwy data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gtwy and CallRail?

The data sync between Gtwy and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gtwy to CallRail?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gtwy and CallRail?

Yes, you can set conditional logic to control the flow of data between Gtwy and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gtwy

About Gtwy

AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.

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CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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