When this happens...
Alert On Error
Alert On Missing Variables
Alert On Fallback

Automatically do this!
Get Response Metrics
List people in Autopilot
Getting Autopilot configuration
Find a person
Unsubscribe Person
Send Email Survey
Send SMS Survey
Add Person
Add Response
Remove peroson from email autopilot
Add person to email autopilot
Find Person
When this happensTriggers
A trigger is an event that starts a workflow.
This will trigger the flow when your bridge gives error.
Get alerts if variables go missing in all or specific bridge.
This will trigger an alert when the fallback mechanism is activated due to a failure in the primary process.
Triggers when a new response is received in this delighted project
Triggers when a person unsubscribes from delighted account
Action is the task that follows automatically within your Gtwy integrations.
This action will send your message to AI. Configure you bridge [https://ai.walkover.in]()
Provides your account metrics for a specific project.
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Retrieve the current Autopilot configuration for for the designated distribution platform.
find a person by email or phone number. Optionally creates a person if none is found.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gtwy and Delighted accounts to viaSocket. Once connected, you can set up a workflow where an event in Gtwy triggers actions in Delighted (or vice versa).
Absolutely. You can customize how Gtwy data is recorded in Delighted. This includes choosing which data fields go into which fields of Delighted, setting up custom formats, and filtering out unwanted information.
The data sync between Gtwy and Delighted typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gtwy and Delighted. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.
Learn MoreDelighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
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