When this happens...
Error Alert
Missing Variable Alert
Retry Alert is Created
New Broadcast Response

Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact in Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List All WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Events
Check Template Status
Send WhatsApp Message
URL Shortener
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Email via Hello
When this happensTriggers
A trigger is an event that starts a workflow.
Send an alert when an error occurs for one or more selected bridges.
Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.
Triggers when retry alert is created.
Runs when new broadcast response is created.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Action is the task that follows automatically within your Gtwy integrations.
Sends a message to the selected AI agent and returns its reply.
Runs immediately and returns a response within the flow. Uses fast-response models.
You can setup your webhook to get alert notifications.
Runs asynchronously in the background. Response is not available in real time and may take a few minutes.
Send the selected campaign
Send a selected SMS template to one or more phone numbers and optionally fill template variables.

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To start, connect both your Gtwy and MSG91 accounts to viaSocket. Once connected, you can set up a workflow where an event in Gtwy triggers actions in MSG91 (or vice versa).
Absolutely. You can customize how Gtwy data is recorded in MSG91. This includes choosing which data fields go into which fields of MSG91, setting up custom formats, and filtering out unwanted information.
The data sync between Gtwy and MSG91 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gtwy and MSG91. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.
Learn MoreMSG91 is a powerful communication platform that enables businesses to send transactional SMS, emails, voice calls, and WhatsApp messages with ease. It also offers a dedicated OTP service for secure two-factor authentication, helping companies deliver fast, reliable, and scalable communication to their users.
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