When this happens...
Error Alert
Missing Variable Alert
Retry Alert is Created
New Broadcast Response

Automatically do this!
Enable Integrations or automations with these events of Gtwy and personalize
Send an alert when an error occurs for one or more selected bridges.
Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.
Triggers when retry alert is created.
Runs when new broadcast response is created.
Sends a message to the selected AI agent and returns its reply.
Send a message to the selected AI agent and return a fast, in-flow reply.
You can setup your webhook to get alert notifications.
Send a message to an AI agent to run asynchronously and receive the reply via webhook when ready.

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To start, connect both your Gtwy and personalize accounts to viaSocket. Once connected, you can set up a workflow where an event in Gtwy triggers actions in personalize (or vice versa).
Absolutely. You can customize how Gtwy data is recorded in personalize. This includes choosing which data fields go into which fields of personalize, setting up custom formats, and filtering out unwanted information.
The data sync between Gtwy and personalize typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gtwy and personalize. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.
Learn MorePersonalize is a tool to identify what each customer is most interested in at any given moment so you can promote the right product or service at the right time.
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