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Gtwy
Zendesk Support
Actions and Triggers
When this happensTriggers
Alert On Error
This will trigger the flow when your bridge gives error.
Alert On Missing Variables
Get alerts if variables go missing in all or specific bridge.
Alert On Fallback
This will trigger an alert when the fallback mechanism is activated due to a failure in the primary process.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Do thisActions
Talk to AI
This action will send your message to AI. Configure you bridge [https://ai.walkover.in]()
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
Find Tickets
Finds an existing ticket by query.
Find Latest Comment
Find the latest comment on a ticket
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Frequently Asked Questions
About Gtwy
AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn More