Connect Gupshup and Zoho FSM to Build Intelligent Automations

Choose a Trigger

Gupshup

When this happens...

Choose an Action

Zoho FSM

Automatically do this!

Enable Integrations or automations with these events of Gupshup and Zoho FSM

Enable Integrations or automations with these events of Gupshup and Zoho FSM

Actions

Send Whatsapp Message

Send Whatsapp Message

Sends a message to a specified user through Gupshup.

User Opt-in/Out

User Opt-in/Out

Allow you to opt a user in or out.

Create User

Create User

Creates a new user to Zoho FSM.

Create Company

Create Company

Create a company record with billing, service address, and tax details.

Create Service Report

Create Service Report

Create a service report for an appointment with technician notes and customer feedback

Create Contact

Create Contact

Create a contact in Zoho FSM.

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Frequently Asked Questions

How do I start an integration between Gupshup and Zoho FSM?

To start, connect both your Gupshup and Zoho FSM accounts to viaSocket. Once connected, you can set up a workflow where an event in Gupshup triggers actions in Zoho FSM (or vice versa).

Can we customize how data from Gupshup is recorded in Zoho FSM?

Absolutely. You can customize how Gupshup data is recorded in Zoho FSM. This includes choosing which data fields go into which fields of Zoho FSM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gupshup and Zoho FSM?

The data sync between Gupshup and Zoho FSM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gupshup to Zoho FSM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gupshup and Zoho FSM?

Yes, you can set conditional logic to control the flow of data between Gupshup and Zoho FSM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gupshup

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

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Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

Learn More