Integrate Gupshup with AgentX to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Set User Opt Status in Gupshup when New Conversation in AgentX
Send WhatsApp Template Message via Gupshup when New Conversation in AgentX
Send WhatsApp Message via Gupshup when New Conversation in AgentX
Set User Opt Status in Gupshup when Get recent messages from AgentX
Send WhatsApp Template Message via Gupshup when Get recent messages from AgentX
Start from a real workflow other teams are already running.
Gupshup
When this happens...
AgentX
Automatically do this!
Create Conversation With Agent
Start Chat And Send Message
Send Message to Conversation
List All Agents
List All Conversations
List All Workforces
Create Conversation With AI Workforce
Set User Opt Status in Gupshup when New Conversation in AgentX
Use this flowSend WhatsApp Template Message via Gupshup when New Conversation in AgentX
Use this flowSend WhatsApp Message via Gupshup when New Conversation in AgentX
Use this flowSet User Opt Status in Gupshup when Get recent messages from AgentX
Use this flowSend WhatsApp Template Message via Gupshup when Get recent messages from AgentX
Use this flowSend WhatsApp Message via Gupshup when Get recent messages from AgentX
Use this flowSet User Opt Status in Gupshup when New Agent in AgentX
Use this flowSend WhatsApp Template Message via Gupshup when New Agent in AgentX
Use this flowSend WhatsApp Message via Gupshup when New Agent in AgentX
Use this flowSet User Opt Status in Gupshup when Fetch recent agent messages from AgentX
Use this flowEverything you can automate between Gupshup and AgentX.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when New Conversation Started With an Agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Triggers when a new agent is created.
Retrieve the agent's messages from the selected conversation that were sent recently.
Action is the task that follows automatically within your Gupshup integrations.
Sets whether a user is opted in or opted out for messaging.
Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.
Send WhatsApp message
Start a new chat with an agent
Start chat and send message
Send a message from Agent

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Learn moreAgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn moreSign up for a free viaSocket account, then authorize both your Gupshup and AgentX accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gupshup and AgentX as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach AgentX. No coding required.
Yes. You can set up a workflow where Gupshup triggers actions in AgentX, and a separate workflow where AgentX triggers actions in Gupshup . Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gupshup and AgentX. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gupshup and AgentX integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.