Connect Gupshup and Canny to Build Intelligent Automations

Choose a Trigger

Gupshup

When this happens...

Choose an Action

Canny

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Post

New Post

Triggers when a new post is created.

New Comment

New Comment

Triggers when a new comment is added to a specific post.

New Vote

New Vote

Triggers when a new vote is created

Post Status Change

Post Status Change

Triggers when posts status is changed

Tag Added to Post

Tag Added to Post

Triggers when tag is added to post

Request a new Trigger for Gupshup

Do thisActions

Action is the task that follows automatically within your Gupshup integrations.

Send Whatsapp Message

Send Whatsapp Message

Sends a message to a specified user through Gupshup.

User Opt-in/Out

User Opt-in/Out

Allow you to opt a user in or out.

Comment on a post

Comment on a post

creates a new comment

Create a Post

Create a Post

Creates a new post

Change Post Status

Change Post Status

Changes a post status

Create or Update User

Create or Update User

Finds the id for a user. If the user does not exist, one is created, and its id is returned. If the user does exist, they will be updated with the data supplied.

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Frequently Asked Questions

How do I start an integration between Gupshup and Canny?

To start, connect both your Gupshup and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Gupshup triggers actions in Canny (or vice versa).

Can we customize how data from Gupshup is recorded in Canny?

Absolutely. You can customize how Gupshup data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gupshup and Canny?

The data sync between Gupshup and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gupshup to Canny?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gupshup and Canny?

Yes, you can set conditional logic to control the flow of data between Gupshup and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gupshup

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

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Canny

About Canny

Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.

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