Connect Gupshup and Capsule CRM
Integrate Gupshup with Capsule CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Set User Opt Status in Gupshup when New or Updated Contact in Capsule CRM
Send WhatsApp Template Message via Gupshup when New or Updated Contact in Capsule CRM
Send WhatsApp Message via Gupshup when New or Updated Contact in Capsule CRM
Set User Opt Status in Gupshup when New or Updated Project in Capsule-crm
Send WhatsApp Template Message via Gupshup when New or Updated Project in Capsule-crm
Popular Gupshup + Capsule CRM flows
Start from a real workflow other teams are already running.
Choose a trigger
Gupshup
When this happens...
- Request a new Trigger for Gupshup
Choose an action
Capsule CRM
Automatically do this!
Create Contact
Update Opportunity
List Tasks
Add Note to Entity
Create Opportunity
Create a project
Create Task
Update Contact
Find Contact
Find Milestone
List Parties
List opportunities
List projects
List tasks
List users
List teams
List pipelines
List milestones
List lost reasons
List boards
List stages
List track definitions
List task categories
List activity types
Set User Opt Status in Gupshup when New or Updated Contact in Capsule CRM
Use this flowSend WhatsApp Template Message via Gupshup when New or Updated Contact in Capsule CRM
Use this flowSend WhatsApp Message via Gupshup when New or Updated Contact in Capsule CRM
Use this flowSet User Opt Status in Gupshup when New or Updated Project in Capsule-crm
Use this flowSend WhatsApp Template Message via Gupshup when New or Updated Project in Capsule-crm
Use this flowSend WhatsApp Message via Gupshup when New or Updated Project in Capsule-crm
Use this flowSet User Opt Status in Gupshup when New or Updated Task in Capsule-crm
Use this flowSend WhatsApp Template Message via Gupshup when New or Updated Task in Capsule-crm
Use this flowSend WhatsApp Message via Gupshup when New or Updated Task in Capsule-crm
Use this flowSet User Opt Status in Gupshup when New or Updated Users in Capsule-crm
Use this flowSupported Triggers & Actions
Everything you can automate between Gupshup and Capsule CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
New or Updated Contact
Triggers when a given action is performed on a Person or Organisation.
New or Updated Opportunity
Triggers when a given action is performed on an Opportunity.
New or Updated Project
Triggers when a given action is performed on a Project.
New or Updated Task
Triggers when a given action is performed on a Task.
New or Updated Users
Triggers when a given action is performed on a user.
Do thisActions
Action is the task that follows automatically within your Gupshup integrations.
Set User Opt Status
Sets whether a user is opted in or opted out for messaging.
Send WhatsApp Template Message
Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.
Send WhatsApp Message
Send WhatsApp message
Create Contact
Creates a new Person or Organisation.
Update Opportunity
Update an existing opportunity
List Tasks
Get a list of all tasks
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Gupshup
Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Learn moreSimilar apps
About Capsule CRM
CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gupshup and Capsule CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gupshup and Capsule CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Capsule CRM. No coding required.
Yes. You can set up a workflow where Gupshup triggers actions in Capsule CRM, and a separate workflow where Capsule CRM triggers actions in Gupshup . Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gupshup and Capsule CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gupshup and Capsule CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
