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Connect Gupshup and Ecwid

Integrate Gupshup with Ecwid to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Gupshup and Ecwid.

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer Created

New Customer Created

Runs when new customer is created.

New Order

New Order

Trigger when a new order is created.

Category Updated

Category Updated

Trigger when a category is updated.

Product Updated

Product Updated

Triggers when a product is updated.

Order Updated

Order Updated

Triggers when a order is updated.

Order Deleted

Order Deleted

Triggers when an order is deleted.

Do thisActions

Action is the task that follows automatically within your Gupshup integrations.

Set User Opt Status

Set User Opt Status

Sets whether a user is opted in or opted out for messaging.

Send WhatsApp Template Message

Send WhatsApp Template Message

Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.

Send WhatsApp Message

Send WhatsApp Message

Send WhatsApp message

Create Customer

Create Customer

Add a new customer to your Ecwid store.

Get Store Profile

Get Store Profile

Retrieve your Ecwid store's profile and optional extended details such as language, availability status, store vertical, and features by plan.

Create Order

Create Order

Create a new order with customer, items, payment, and shipping details.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Learn how to automate Gupshup and Ecwid workflows.

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Integrations Gupshup
Gupshup + Ecwid
Gupshup  logo

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

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Integrations Ecwid
Ecwid + Gupshup
Ecwid logo

About Ecwid

Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.

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Frequently Asked Questions

How do I connect Gupshup and Ecwid?

Sign up for a free viaSocket account, then authorize both your Gupshup and Ecwid accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Gupshup and Ecwid as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Gupshup to Ecwid?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Ecwid. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Gupshup triggers actions in Ecwid, and a separate workflow where Ecwid triggers actions in Gupshup . Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Gupshup and Ecwid. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Gupshup and Ecwid integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.