Connect Gupshup and Kommo to Build Intelligent Automations

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Gupshup

When this happens...

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Kommo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Company

New Company

Triggers when a new company is created.

New Contact

New Contact

Triggers when a new contact is created.

Task Updated

Task Updated

Triggers when task is updated.

Lead Responsible User Changed

Lead Responsible User Changed

Triggers when a Lead's responsible user is changed in your Kommo account.

Company Updated

Company Updated

Triggers when company is updated.

Contact Updated

Contact Updated

Triggers when contact is updated.

Do thisActions

Action is the task that follows automatically within your Gupshup integrations.

Send Whatsapp Message

Send Whatsapp Message

Sends a message to a specified user through Gupshup.

User Opt-in/Out

User Opt-in/Out

Allow you to opt a user in or out.

Create Company

Create Company

Create a company into your account.

Create Contact

Create Contact

Create a new contact in your account.

Create Lead

Create Lead

Create a new lead in your kommo account.

Create Link

Create Link

Create new link in your kommo account.

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Step by step guides to integrate Gupshup and Kommo

Frequently Asked Questions

How do I start an integration between Gupshup and Kommo?

To start, connect both your Gupshup and Kommo accounts to viaSocket. Once connected, you can set up a workflow where an event in Gupshup triggers actions in Kommo (or vice versa).

Can we customize how data from Gupshup is recorded in Kommo?

Absolutely. You can customize how Gupshup data is recorded in Kommo. This includes choosing which data fields go into which fields of Kommo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gupshup and Kommo?

The data sync between Gupshup and Kommo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gupshup to Kommo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gupshup and Kommo?

Yes, you can set conditional logic to control the flow of data between Gupshup and Kommo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gupshup

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

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Kommo

About Kommo

Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.

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