Popular Gupshup + Mux flows

Start from a real workflow other teams are already running.

Choose a trigger

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Gupshup

When this happens...

Choose an action

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Mux

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between Gupshup and Mux.

When this happensTriggers

A trigger is an event that starts a workflow.

Assets Created

Assets Created

Triggered when a new assets created.

Transcription Vocablaries Created

Transcription Vocablaries Created

Triggered when the Transcription Vocablaries Created.

Request a new Trigger for Gupshup

Do thisActions

Action is the task that follows automatically within your Gupshup integrations.

Set User Opt Status

Set User Opt Status

Sets whether a user is opted in or opted out for messaging.

Send WhatsApp Template Message

Send WhatsApp Template Message

Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.

Send WhatsApp Message

Send WhatsApp Message

Send WhatsApp message

Create Assets

Create Assets

Creates a new Asset.

Create a Playback ID

Create a Playback ID

Creates a new Playback ID.

Create a Transcription Vocabulary

Create a Transcription Vocabulary

Creates a new Transcription Vocabulary

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

Learn more
Integrations Mux
Mux + Gupshup
Mux logo

About Mux

Mux is a powerful platform designed to provide video infrastructure for developers. It offers tools and APIs to help developers build high-quality video experiences, including video streaming, hosting, and analytics. Mux simplifies the process of integrating video into applications, making it easier for developers to deliver seamless video content to their users.

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Frequently Asked Questions

How do I connect Gupshup and Mux?

Sign up for a free viaSocket account, then authorize both your Gupshup and Mux accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Gupshup and Mux as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Gupshup to Mux?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mux. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Gupshup triggers actions in Mux, and a separate workflow where Mux triggers actions in Gupshup . Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Gupshup and Mux. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Gupshup and Mux integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.