Connect Gupshup and Respond.io to Build Intelligent Automations

Choose a Trigger

Gupshup

When this happens...

Choose an Action

Respond.io

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when new contact created.

Request a new Trigger for Gupshup

Do thisActions

Action is the task that follows automatically within your Gupshup integrations.

Send Whatsapp Message

Send Whatsapp Message

Sends a message to a specified user through Gupshup.

User Opt-in/Out

User Opt-in/Out

Allow you to opt a user in or out.

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Add Comment

Add Comment

Adds a comment to a conversation

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Frequently Asked Questions

How do I start an integration between Gupshup and Respond.io?

To start, connect both your Gupshup and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Gupshup triggers actions in Respond.io (or vice versa).

Can we customize how data from Gupshup is recorded in Respond.io?

Absolutely. You can customize how Gupshup data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gupshup and Respond.io?

The data sync between Gupshup and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gupshup to Respond.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gupshup and Respond.io?

Yes, you can set conditional logic to control the flow of data between Gupshup and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gupshup

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

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Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

Learn More