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Connect Gupshup and Shopify

Integrate Gupshup with Shopify to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Popular Gupshup + Shopify flows

Start from a real workflow other teams are already running.

Choose a trigger

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Gupshup

When this happens...

Choose an action

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Shopify

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between Gupshup and Shopify.

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is created to Shopify account

New Order

New Order

Triggers when a new order is created.

New Product

New Product

Triggers when a new product is created to Shopify account.

Order Deleted

Order Deleted

Triggers when a order is deleted in Shopify account.

Order Cancelled

Order Cancelled

Triggers when a order is cancelled in Shopify account.

Order Paid

Order Paid

Triggers when a order is paid in Shopify account.

Do thisActions

Action is the task that follows automatically within your Gupshup integrations.

Set User Opt Status

Set User Opt Status

Sets whether a user is opted in or opted out for messaging.

Send WhatsApp Template Message

Send WhatsApp Template Message

Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.

Send WhatsApp Message

Send WhatsApp Message

Send WhatsApp message

Create Customer

Create Customer

Creates a new Shopify customer with contact info, optional addresses, tax settings, tags, and marketing consents.

Find Customers

Find Customers

Finds customers by name, email, phone, or other filters and returns matching customer details.

Create Order

Create Order

Create a Shopify order with variant line items, optional title/price overrides, discount codes, shipping/billing addresses, and fulfillment status.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Video 1

Learn how to automate Gupshup and Shopify workflows.

Video 2

Learn how to automate Gupshup and Shopify workflows.

Video 3

Learn how to automate Gupshup and Shopify workflows.

Video 4

Learn how to automate Gupshup and Shopify workflows.

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Integrations Gupshup
Gupshup + Shopify
Gupshup  logo

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

Learn more
Integrations Shopify
Shopify + Gupshup
Shopify logo

About Shopify

Shopify is a leading e-commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.

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Frequently Asked Questions

How do I connect Gupshup and Shopify?

Sign up for a free viaSocket account, then authorize both your Gupshup and Shopify accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Gupshup and Shopify as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Gupshup to Shopify?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shopify. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Gupshup triggers actions in Shopify, and a separate workflow where Shopify triggers actions in Gupshup . Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Gupshup and Shopify. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Gupshup and Shopify integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.