Connect Gupshup and zenduty
Integrate Gupshup with zenduty to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Set User Opt Status in Gupshup when New Incident Created in Zenduty
Send WhatsApp Template Message via Gupshup when New Incident Created in Zenduty
Send WhatsApp Message via Gupshup when New Incident Created in Zenduty
Set User Opt Status in Gupshup when New User Added in Zenduty
Send WhatsApp Template Message via Gupshup when New User Added in Zenduty
Popular Gupshup + zenduty flows
Start from a real workflow other teams are already running.
Choose a trigger
Gupshup
When this happens...
- Request a new Trigger for Gupshup
Choose an action
zenduty
Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
Set User Opt Status in Gupshup when New Incident Created in Zenduty
Use this flowSend WhatsApp Template Message via Gupshup when New Incident Created in Zenduty
Use this flowSend WhatsApp Message via Gupshup when New Incident Created in Zenduty
Use this flowSet User Opt Status in Gupshup when New User Added in Zenduty
Use this flowSend WhatsApp Template Message via Gupshup when New User Added in Zenduty
Use this flowSend WhatsApp Message via Gupshup when New User Added in Zenduty
Use this flowSet User Opt Status in Gupshup when Incident Is Updated in Zenduty
Use this flowSend WhatsApp Template Message via Gupshup when Incident Is Updated in Zenduty
Use this flowSend WhatsApp Message via Gupshup when Incident Is Updated in Zenduty
Use this flowSupported Triggers & Actions
Everything you can automate between Gupshup and zenduty.
When this happensTriggers
A trigger is an event that starts a workflow.
New Incident Created
Runs when a new incident is created in Zenduty.
New User Added
Runs when a new team member is added to your Zenduty account.
Incident Is Updated
Runs when an incident is acknowledged or resolved in Zenduty.
Do thisActions
Action is the task that follows automatically within your Gupshup integrations.
Set User Opt Status
Sets whether a user is opted in or opted out for messaging.
Send WhatsApp Template Message
Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.
Send WhatsApp Message
Send WhatsApp message
Create Incident
Create a new incident in Zenduty to notify your team and start tracking the issue.
Create Team
Creates a Team.
Update Team
Update the name of an existing team.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Gupshup
Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Learn moreSimilar apps
About zenduty
Zenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gupshup and zenduty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gupshup and zenduty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach zenduty. No coding required.
Yes. You can set up a workflow where Gupshup triggers actions in zenduty, and a separate workflow where zenduty triggers actions in Gupshup . Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gupshup and zenduty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gupshup and zenduty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
