Connect Heartbeat and Drift
Integrate Heartbeat with Drift to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Known Contact in Drift when New Event in Heartbeat
Create or Update Contact From External in Drift when New Event in Heartbeat
Find User by End User Id in Drift when New Event in Heartbeat
Find User by Anonymous Id in Drift when New Event in Heartbeat
Update Known Contact in Drift when New Thread in Heartbeat
Popular Heartbeat + Drift flows
Start from a real workflow other teams are already running.
Choose a trigger
Heartbeat
When this happens...
New Event
New Thread
On group join
New User
New Event Rsvp
New or Updated User
Course completed
Choose an action
Drift
Automatically do this!
Update Known Contact
Create or Update Contact From External
Find User by End User Id
Find User by Anonymous Id
Update Known Contact in Drift when New Event in Heartbeat
Use this flowCreate or Update Contact From External in Drift when New Event in Heartbeat
Use this flowFind User by End User Id in Drift when New Event in Heartbeat
Use this flowFind User by Anonymous Id in Drift when New Event in Heartbeat
Use this flowUpdate Known Contact in Drift when New Thread in Heartbeat
Use this flowCreate or Update Contact From External in Drift when New Thread in Heartbeat
Use this flowFind User by End User Id in Drift when New Thread in Heartbeat
Use this flowFind User by Anonymous Id in Drift when New Thread in Heartbeat
Use this flowUpdate Known Contact in Drift when On group join in Heartbeat
Use this flowCreate or Update Contact From External in Drift when On group join in Heartbeat
Use this flowSupported Triggers & Actions
Everything you can automate between Heartbeat and Drift.
When this happensTriggers
A trigger is an event that starts a workflow.
New Event
Triggers when new events are created.
New Thread
Triggers when the new thread is created.
On group join
Triggers when a user joins a group
New User
Triggers when a new user joins your community through an invitation link.
New Event Rsvp
Triggers when the user RSVP'd "Yes" OR confirms the event invitation.
New or Updated User
Triggers when a new user joins your community or their information is updated.
Do thisActions
Action is the task that follows automatically within your Heartbeat integrations.
Add user to group
Add members to a group.
Create a Group
Creates a new Group in your Heartbeat community.
Remove User from Group
Remove members from a group.
Find User
Find the user by their E-mail id.
Create a Channel
Creates a new Channel in your Heartbeat community.
Create a Thread
Creates a new thread.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Heartbeat
Heartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn moreSimilar apps
About Drift
Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Heartbeat and Drift accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Heartbeat and Drift as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Drift. No coding required.
Yes. You can set up a workflow where Heartbeat triggers actions in Drift, and a separate workflow where Drift triggers actions in Heartbeat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Heartbeat and Drift. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Heartbeat and Drift integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
