
When this happens...
New Highlight Created
Session Ends

Automatically do this!
Create Tawk.to Site
List Properties
Create Chat Widget
When this happensTriggers
A trigger is an event that starts a workflow.
runs when New Highlight Created
runs when Session Ends
Runs when a visitor begins a chat on the selected Tawk.to property.
Runs when an active Tawk.to chat ends for the selected property.
Runs when a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket for a chat on the selected Tawk.to property.
Action is the task that follows automatically within your Hedy AI integrations.
Get a session's details, including transcript, conversation and meeting minutes
Get a highlight's original quote, cleaned quote, and AI insights.
Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.
Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.
Creates a new chat widget for a selected Tawk.to property so visitors can message you.
Turn Hedy's meeting insights into instant actions across your tools. viaSocket triggers workflows to Slack, Notion, Asana, HubSpot, Google Sheets, Gmail, Trello, and more, eliminating follow-up chaos.

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To start, connect both your Hedy AI and tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Hedy AI triggers actions in tawk.to (or vice versa).
Absolutely. You can customize how Hedy AI data is recorded in tawk.to. This includes choosing which data fields go into which fields of tawk.to, setting up custom formats, and filtering out unwanted information.
The data sync between Hedy AI and tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hedy AI and tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Hedy AI is a cutting-edge platform that leverages artificial intelligence to enhance productivity and streamline workflows. It offers innovative solutions for automating tasks, improving decision-making, and optimizing business processes.
Learn Moretawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
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