
When this happens...
Conversation Assigned
Tags Updated
Update Customer
Note Created
Tag Created

Automatically do this!
List All records
Delete a Record
Update Record
List a record by Record ID
Find Record or Create Record
Create a New Record
List Bases
List Tables
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a conversation is assigned to agent.
Triggers when conversation tags are updated.
triggers when a customer is updated
Triggers when a note is created
Triggers when tag is created
Trigger when new record is created or updated in your table.
Action is the task that follows automatically within your Help Scout integrations.
This action deletes the customer .
This actions creates a new email
Deletes the email of a customer.
This action creates the contact.
list all records
Delete an existing record.

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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
To start, connect both your Help Scout and Airtable accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in Airtable (or vice versa).
Absolutely. You can customize how Help Scout data is recorded in Airtable. This includes choosing which data fields go into which fields of Airtable, setting up custom formats, and filtering out unwanted information.
The data sync between Help Scout and Airtable typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Help Scout and Airtable. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn MoreAirtable is a cloud-based platform for creating and sharing relational databases. The user-friendly interface allows anyone to spin up a database in minutes.
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