Connect Helpcrunch and Chatlayer to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpcrunch
Choose an Action
Automatically do this!
Send Message
Create Channel
Delete Channel
Extract NLP Result
Ready to use Helpcrunch and Chatlayer automations
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Bot
Triggered when a new bot is created.
Do thisActions
Action is the task that follows automatically within your Helpcrunch integrations.
Create Contact
Create an Contact
Add Tag to Customer
Add a Tag to Customer.
Send Message
Sends a message to a user through Chatlayer.
Create Channel
Creates a Channel.
Delete Channel
Delete an existing channel.
Extract NLP Result
Extract results from the Chatlayer NLP models of your bots.
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Frequently Asked Questions
To start, connect both your Helpcrunch and Chatlayer accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpcrunch triggers actions in Chatlayer (or vice versa).
Absolutely. You can customize how Helpcrunch data is recorded in Chatlayer. This includes choosing which data fields go into which fields of Chatlayer, setting up custom formats, and filtering out unwanted information.
The data sync between Helpcrunch and Chatlayer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpcrunch and Chatlayer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpcrunch
HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.
Learn MoreAbout Chatlayer
Chatlayer is a powerful AI-driven platform designed to create, manage, and optimize chatbots for various communication needs. It enables businesses to automate customer interactions, enhance user engagement, and improve customer support through intelligent conversational agents.
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