Connect Helpcrunch and Chatwork to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpcrunch
Choose an Action
Automatically do this!
Send Message
Get the list of chat members
Add a task to a chat
Update Chat Room
Ready to use Helpcrunch and Chatwork automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Message in a Room
Triggers when new message is created in Room.
Message Updated
Triggers when message is updated in a Room.
Do thisActions
Action is the task that follows automatically within your Helpcrunch integrations.
Create Contact
Create an Contact
Add Tag to Customer
Add a Tag to Customer.
Send Message
Sends a new message to a specific group chat in ChatWork.
Get the list of chat members
Get the list of all chat members associated with the specified chat .
Add a task to a chat
Add a new task to the chat.
Update Chat Room
update a chat room.
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Frequently Asked Questions
To start, connect both your Helpcrunch and Chatwork accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpcrunch triggers actions in Chatwork (or vice versa).
Absolutely. You can customize how Helpcrunch data is recorded in Chatwork. This includes choosing which data fields go into which fields of Chatwork, setting up custom formats, and filtering out unwanted information.
The data sync between Helpcrunch and Chatwork typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpcrunch and Chatwork. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpcrunch
HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.
Learn MoreAbout Chatwork
Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.
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