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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Translate Video
Triggers when a new video is translated.
Translate Video Fail
Triggers when a new video translation failed.
New Video Created
Triggers when a new video is created in HeyGen.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
Do thisActions
Action is the task that follows automatically within your HeyGen integrations.
Generate Avatar Video
Generate a custom avatar video from provided scenes (character, voice, background, dimensions) and return the video's ID and processing status.
Generate Photo Avatar
Create a personalized photo-style avatar from the provided details (age, gender, ethnicity, orientation, pose, style, and appearance).
Get a Video Status
Get the status and details of a specific video.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
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Frequently Asked Questions
To start, connect both your HeyGen and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in HeyGen triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how HeyGen data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between HeyGen and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between HeyGen and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About HeyGen
Heygen is a platform that leverages AI technology to create personalized and engaging content for users. It offers tools for generating unique and creative content, making it ideal for marketers, content creators, and businesses looking to enhance their digital presence.
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