
When this happens...
New Contact

Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments
List Members
List SessionRecordings
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new contact created.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Holded integrations.
Create a new contact.
Get all your contact by phone number.
Update a specific contact.
Create a new product.
Get all your products.
Get all your sales channels

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To start, connect both your Holded and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Holded triggers actions in Userback (or vice versa).
Absolutely. You can customize how Holded data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.
The data sync between Holded and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Holded and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
The cloud-based tool that has everything you need to manage your company — wherever you are, whenever you need.
Learn MoreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
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