Connect Hostfully and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
New Booking
Cancelled Booking
Updated Booking
New Booking Inquiry
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use Hostfully and Groove automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Booking
Triggers when a new booking arrives.
Cancelled Booking
Triggers when a booking is cancelled.
Updated Booking
Triggers when a booking is updated.
New Booking Inquiry
Triggers whenever a new inquiry is received.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Do thisActions
Action is the task that follows automatically within your Hostfully integrations.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
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Frequently Asked Questions
To start, connect both your Hostfully and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Hostfully triggers actions in Groove (or vice versa).
Absolutely. You can customize how Hostfully data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Hostfully and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hostfully and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Hostfully
Hostfully is a complete, end-to-end property management platform that helps vacation rental PMs boost revenues.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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