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When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your Humantic AI integrations.
Create an Humantic Profile.
Create Humantic Profile Text.
Fetch an Humantic Profile.
Upload text to Humantic Profile.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Humantic AI and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Humantic AI triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Humantic AI data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Humantic AI and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Humantic AI and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Humantic AI is a cutting-edge platform that leverages artificial intelligence to provide deep insights into human behavior and personality. It helps businesses and individuals understand their customers, colleagues, and themselves better, enabling more personalized and effective interactions.
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