Connect Humantic AI and Deskpro to Build Intelligent Automations

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Humantic AI

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Humantic AI

Do thisActions

Action is the task that follows automatically within your Humantic AI integrations.

Create Humantic Profile

Create Humantic Profile

Create an Humantic Profile.

Create Humantic Profile Text

Create Humantic Profile Text

Create Humantic Profile Text.

Fetch Humantic Profile

Fetch Humantic Profile

Fetch an Humantic Profile.

Upload text to Humantic Profile

Upload text to Humantic Profile

Upload text to Humantic Profile.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

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Frequently Asked Questions

How do I start an integration between Humantic AI and Deskpro?

To start, connect both your Humantic AI and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Humantic AI triggers actions in Deskpro (or vice versa).

Can we customize how data from Humantic AI is recorded in Deskpro?

Absolutely. You can customize how Humantic AI data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Humantic AI and Deskpro?

The data sync between Humantic AI and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Humantic AI to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Humantic AI and Deskpro?

Yes, you can set conditional logic to control the flow of data between Humantic AI and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Humantic AI

About Humantic AI

Humantic AI is a cutting-edge platform that leverages artificial intelligence to provide deep insights into human behavior and personality. It helps businesses and individuals understand their customers, colleagues, and themselves better, enabling more personalized and effective interactions.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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