Connect inMobile - SMS gateway and Zoho Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for inMobile - SMS gateway
Choose an Action
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Ready to use inMobile - SMS gateway and Zoho Desk automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
New Attachment
Trigger when new attachment is added to a ticket in selected organization
Do thisActions
Action is the task that follows automatically within your inMobile - SMS gateway integrations.
Create or Update Contact
Create a new record or update an existing one in your app
Add phone number to Blacklist
After this, you will not be able to send SMS messages to the mobile number.
Delete a Contact
Delete a contact from inMobile.
Remove Phone Number From Blacklist
Remove a phone number from the blacklist.
Send SMS Message
Send an SMS message to one or more recipients.
Send SMS using SMS templates
Send an SMS using a saved template
Know More About InMobile and Zoho Desk Integrations
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Frequently Asked Questions
To start, connect both your inMobile - SMS gateway and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in inMobile - SMS gateway triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how inMobile - SMS gateway data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between inMobile - SMS gateway and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between inMobile - SMS gateway and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About inMobile - SMS gateway
inMobile is a powerful SMS gateway service that enables businesses to efficiently manage and send SMS communications. Ideal for marketing campaigns, customer notifications, and transactional messages, inMobile offers robust features for seamless SMS integration.
Learn MoreAbout Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
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