Connect Infinity and InvGate Service Management
Integrate Infinity with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create User in InvGate Service Management when New Attributes in Infinity
Get Incident Details from InvGate Service Management when New Item in Infinity
Get Incident Details from InvGate Service Management when New Member in Infinity
Get Users from InvGate Service Management when New Item in Infinity
Get Categories from InvGate Service Management when New Attributes in Infinity
Popular Infinity + InvGate Service Management flows
Start from a real workflow other teams are already running.
Choose a trigger
Infinity
When this happens...
New Member
New Attributes
New Item
Choose an action
InvGate Service Management
Automatically do this!
Create Incident
Get Categories
Get Users
Get Incident Details
Create User
Create User in InvGate Service Management when New Attributes in Infinity
Use this flowGet Incident Details from InvGate Service Management when New Item in Infinity
Use this flowGet Incident Details from InvGate Service Management when New Member in Infinity
Use this flowGet Users from InvGate Service Management when New Item in Infinity
Use this flowGet Categories from InvGate Service Management when New Attributes in Infinity
Use this flowGet Categories from InvGate Service Management when New Item in Infinity
Use this flowGet Users from InvGate Service Management when New Member in Infinity
Use this flowGet Incident Details from InvGate Service Management when New Attributes in Infinity
Use this flowGet Users from InvGate Service Management when New Attributes in Infinity
Use this flowCreate Incident in InvGate Service Management when New Item in Infinity
Use this flowSupported Triggers & Actions
Everything you can automate between Infinity and InvGate Service Management.
When this happensTriggers
A trigger is an event that starts a workflow.
New Member
Triggers when a new member is invited in startinfinity.
New Attributes
Triggers when a new attributes is created.
New Item
Triggers when a new item is created.
Do thisActions
Action is the task that follows automatically within your Infinity integrations.
Get a board
Gets a board in one of your workspaces.
Find a folder
Find a folder in one of your boards.
Get a member
Gets a member of one of your workspace.
File Upload
Upload a file from URL to the workspace
Create a New Comment
Create a new comment on specific item.
Create a New Folder
Create a new folder in a workspace,board or optionally as child of another folder
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Infinity
Startinfinity is a flexible project management tool designed to help teams organize and prioritize their work in a customizable, collaborative online space
Learn moreSimilar apps
About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Infinity and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Infinity and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.
Yes. You can set up a workflow where Infinity triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in Infinity. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Infinity and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Infinity and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
