Connect innoChat and Espo CRM to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between innoChat and Espo CRM?

To start, connect both your innoChat and Espo CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in innoChat triggers actions in Espo CRM (or vice versa).

Can we customize how data from innoChat is recorded in Espo CRM?

Absolutely. You can customize how innoChat data is recorded in Espo CRM. This includes choosing which data fields go into which fields of Espo CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between innoChat and Espo CRM?

The data sync between innoChat and Espo CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from innoChat to Espo CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between innoChat and Espo CRM?

Yes, you can set conditional logic to control the flow of data between innoChat and Espo CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

innoChat

About innoChat

INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.

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Espo CRM

About Espo CRM

Espo CRM is a versatile customer relationship management platform designed to help businesses manage their customer interactions, sales processes, and marketing efforts efficiently. It offers a range of features including contact management, sales automation, and analytics to enhance customer engagement and drive business growth.

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