To start, connect both your intercloud9 and Konnect Insights accounts to viaSocket. Once connected, you can set up a workflow where an event in intercloud9 triggers actions in Konnect Insights (or vice versa).

Absolutely. You can customize how intercloud9 data is recorded in Konnect Insights. This includes choosing which data fields go into which fields of Konnect Insights, setting up custom formats, and filtering out unwanted information.

The data sync between intercloud9 and Konnect Insights typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.