Connect Intercom and Keka
Integrate Intercom with Keka to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find Performance Goals in Keka when Lead Adds Email Address in Intercom
Create Exit Request in Keka when Lead Adds Email Address in Intercom
List leave types from Keka when Lead Adds Email Address in Intercom
List All Employee Salary Details from Keka when Lead Adds Email Address in Intercom
List Employee Documents from Keka when Lead Adds Email Address in Intercom
Popular Intercom + Keka flows
Start from a real workflow other teams are already running.
Choose a trigger
Intercom
When this happens...
Lead Adds Email Address
Conversation Is Closed
New Company Created
Admin Initiates Message to User
New Ticket Created
Contact Unsubscribes From Emails
New User Created
Tag Added to Conversation
Tag Added to Lead
User Is Tagged
Contact Is Updated
Admin Activity Log Event Created
New Lead Created
Admin Away Mode Is Updated
Admin Logged In
Admin Logs Out
Company Attached To Contact
Company Detached From Contact
Company Deleted
Company Updated
Contact Archived
Contact Is Deleted
Contact Email Updated
Tag Removed From Lead
Lead Is Updated
Contact Subscribes to Email
Contact Unarchived
Contact Unsubscribed From Email
User Untagged
Conversation Assigned to Any Teammate
Note Is Added to Conversation
Open Conversation Assigned To Teammate
Conversation Opened by Admin
Teammate Replies
Conversation Snoozed
Contact Added to Conversation
Contact Removed From Conversation
Conversation Is Deleted
Conversation Priority Updated
User Subscribes to Message Type
User Unsubscribes From Message Subscription Type
Admin Is Assigned to Ticket
Teammate Replies to Ticket
Ticket Attribute Updated
Ticket Contact Is Attached
Ticket Contact Detached
Note Added to Ticket
Ticket State Changes
Team Assigned to Ticket
Choose an action
Keka
Automatically do this!
Find Performance Goals
Create Exit Request
List leave types
List All Employee Salary Details
List Employee Documents
List document types
Find Employees
Log Employee Clock In and Out
Create Leave Request
Upload Employee Document
Update Employee Details
Add an new employee
List All Leave Balances
List All Departments
List All Job Titles
List All Locations
List All Group Types
List All Groups
List All Capture Schemes
List User Leave Requests
List of Holidays
List of All Currencies
List All Notice Periods
List All Contingent Types
List of Employee Document Attachment Download Url
List all Leave Plans
List all shift policies
List all Tracking Policies
List all weeklyoff policies
List all holidays Calendar
List all Employee Salaries
List all Salary Components
List all Pay Groups
List All Pay Cycles
List of Payroll Registers
Get all Pay Batches
List all Batch Payments
List all Pay Bands
List all Pay Grades
List all Employee FnF Details
List all Bonus Types
List of Financial Details for All Employees
List all Salary Structures
List Employee Form 16
Search Banks
List Attachment Download Url
List clients
List Client Invoices
List Taxes
List Tax Groups
List Projects
List Employee Expenses
List expense policies
Update Employee Bank Details
List Assets
Update Goal Progress
Assign Asset to Employees
List Attendance Records
Update Employee Salary
List All Banks
List Regularisation Requests
List Clocked In Employees
List All Jobs
List Job Candidates
Add Candidate to Job
Add a note to a candidate
Download Candidate Resume
List Candidate Interviews
Attach Candidate Resume
Recover Assigned Assets
Give Praise To Employee
List All Policies
List Skills
Find Time Frames
List Employee Skills
Add Skills to an Employee
List Job Boards
List all Badges
List Review Groups
List Review Cycles
List Employee Reviews
List Helpdesk Tickets
List Job Application Fields
Update Candidate
List Helpdesk Categories
List Helpdesk Ticket Closing Reasons
Create Helpdesk Ticket
List scorecard for a job candidate
List Preboarding Candidates
Create Preboarding Candidate
Update Preboarding Candidate
Find Performance Goals in Keka when Lead Adds Email Address in Intercom
Use this flowCreate Exit Request in Keka when Lead Adds Email Address in Intercom
Use this flowList leave types from Keka when Lead Adds Email Address in Intercom
Use this flowList All Employee Salary Details from Keka when Lead Adds Email Address in Intercom
Use this flowList Employee Documents from Keka when Lead Adds Email Address in Intercom
Use this flowList document types from Keka when Lead Adds Email Address in Intercom
Use this flowFind Employees in Keka when Lead Adds Email Address in Intercom
Use this flowLog Employee Clock In and Out in Keka when Lead Adds Email Address in Intercom
Use this flowCreate Leave Request in Keka when Lead Adds Email Address in Intercom
Use this flowUpload Employee Document to Keka when Lead Adds Email Address in Intercom
Use this flowSupported Triggers & Actions
Everything you can automate between Intercom and Keka.
When this happensTriggers
A trigger is an event that starts a workflow.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
New Company Created
Runs when new company is created
Admin Initiates Message to User
Runs when Admin Initiates Message to User
New Ticket Created
Runs when new ticket is created
Contact Unsubscribes From Emails
Runs when Contact Unsubscribes From Emails
Do thisActions
Action is the task that follows automatically within your Intercom integrations.
List All Tags
List All Tags
Add Tag to Contact
Add a tag to contact
Get contacts
Find Companies
Finds an existing companies.
Create User
Create a new User
Find Lead
Retrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSimilar apps
About Keka
Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Intercom and Keka accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Intercom and Keka as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Keka. No coding required.
Yes. You can set up a workflow where Intercom triggers actions in Keka, and a separate workflow where Keka triggers actions in Intercom. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Intercom and Keka. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Intercom and Keka integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
