
When this happens...
Lead Added Email
New Closed Conversation
New Company
Admin initiated message to one user
New Ticket
New Unsubscription
New User
Tag Added to Conversation
Tag Added to Lead
Tag Added to User
Updated Contact
Admin activity log event created
New Lead
Admin away mode updated
Admin logged in
Admin logged out
Attach a contact to company
Detach a company from a contact
Company deleted
Company updated
Contact archived
Contact deleted
Contact email updated
Tag removed to Lead
Lead updated
Contact subscribed to email
Contact unarchived
Contact unsubscribed from email
User untagged
Conversation assigned to any teammate
Note added to a conversation
Open conversation assigned to any teammate
Conversation opened
Reply from your teammates
Conversation snoozed
Add a contact to a conversation
Remove a contact from a conversation
Conversation deleted
Conversation priority updated
subscribes to message subscription type
unsubscribes from message subscription type
Admin get assigned to a ticket
Ticket reply from your teammates
Ticket attribute get updated
Ticket contact attached
Ticket contact detached
Note added to a ticket
Ticket state updated
Team get assigned to a ticket

Automatically do this!
Get Job
Create Job
Get the usage statistics
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a Lead enters an email address.
Triggers when you close a Conversation.
Triggers when a new Company is created.
Triggers when Admin initiated message to one user.
Triggers when a new Ticket is created in Intercom.
Triggers when a user unsubscribes from Intercom.io emails.
Action is the task that follows automatically within your Intercom integrations.
List All Tags
Add a tag to contact
Finds an existing companies.
Create a new User
add or remove tag on company

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Intercom and Speechmatics accounts to viaSocket. Once connected, you can set up a workflow where an event in Intercom triggers actions in Speechmatics (or vice versa).
Absolutely. You can customize how Intercom data is recorded in Speechmatics. This includes choosing which data fields go into which fields of Speechmatics, setting up custom formats, and filtering out unwanted information.
The data sync between Intercom and Speechmatics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Intercom and Speechmatics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn MoreSpeechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.
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