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When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your Ipregistrty integrations.
Get geolocation and threat data for a given IPv4 or IPv6 address.
Parse a user-agent and return browser, device & OS data that can be used to bring user experience to perfection.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Ipregistrty and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Ipregistrty triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Ipregistrty data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Ipregistrty and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ipregistrty and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Ipregistrty is a comprehensive IP address lookup service that provides detailed information about IP addresses, including geolocation, ISP details, and security insights. It helps businesses and developers enhance their applications with accurate IP data.
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