Connect iptelecom and Helpwise to Build Intelligent Automations

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iptelecom

When this happens...

Choose an Action

Helpwise

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Enable Integrations or automations with these events of iptelecom and Helpwise

Enable Integrations or automations with these events of iptelecom and Helpwise

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

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Frequently Asked Questions

How do I start an integration between iptelecom and Helpwise?

To start, connect both your iptelecom and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in iptelecom triggers actions in Helpwise (or vice versa).

Can we customize how data from iptelecom is recorded in Helpwise?

Absolutely. You can customize how iptelecom data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between iptelecom and Helpwise?

The data sync between iptelecom and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from iptelecom to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between iptelecom and Helpwise?

Yes, you can set conditional logic to control the flow of data between iptelecom and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

iptelecom

About iptelecom

Iptelecom is a VOIP service provider. Allows you to receive detailed information about calls made, call center events, receive recording of your calls and other features.

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Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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