Integrations ITM Platform trackdesk
ITM Platform + trackdesk

Connect ITM Platform and trackdesk to Build Intelligent Automations

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ITM Platform

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Choose an Action

trackdesk

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Enable Integrations or automations with these events of ITM Platform and trackdesk

Enable Integrations or automations with these events of ITM Platform and trackdesk

Actions

Create Task

Create Task

Create a task in a project with name, details, type, priority, status, start date and end date

Request a new Action for ITM Platform

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Frequently Asked Questions

How do I start an integration between ITM Platform and trackdesk?

To start, connect both your ITM Platform and trackdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in ITM Platform triggers actions in trackdesk (or vice versa).

Can we customize how data from ITM Platform is recorded in trackdesk?

Absolutely. You can customize how ITM Platform data is recorded in trackdesk. This includes choosing which data fields go into which fields of trackdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ITM Platform and trackdesk?

The data sync between ITM Platform and trackdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ITM Platform to trackdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ITM Platform and trackdesk?

Yes, you can set conditional logic to control the flow of data between ITM Platform and trackdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.