Connect Jandi and Deskpro
Integrate Jandi with Deskpro to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Jandi + Deskpro flows
Start from a real workflow other teams are already running.
Choose a trigger
Jandi
When this happens...
New Messsage Begins
Choose an action
Deskpro
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Create Brand in Deskpro when New Messsage Begins in Jandi
Use this flowCreate Ticket in Deskpro when New Messsage Begins in Jandi
Use this flowCreate Organization in Deskpro when New Messsage Begins in Jandi
Use this flowFind Ticket in Deskpro when New Messsage Begins in Jandi
Use this flowFind Organization in Deskpro when New Messsage Begins in Jandi
Use this flowAdd Message to Ticket in Deskpro when New Messsage Begins in Jandi
Use this flowUpdate Ticket in Deskpro when New Messsage Begins in Jandi
Use this flowCreate Person in Deskpro when New Messsage Begins in Jandi
Use this flowFind Person in Deskpro when New Messsage Begins in Jandi
Use this flowSend Jandi Webhook Message to Jandi when New Organization in Deskpro
Use this flowSupported Triggers & Actions
Everything you can automate between Jandi and Deskpro.
When this happensTriggers
A trigger is an event that starts a workflow.
New Messsage Begins
Triggers when a new message begins with trigger word in Jandi.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Jandi integrations.
Send Jandi Webhook Message
Send message to Jandi webhook
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Jandi
Jandi is a powerful team collaboration platform designed to enhance communication and productivity within organizations. It offers features like group messaging, file sharing, and task management, making it an ideal solution for teams looking to streamline their workflows and improve collaboration.
Learn moreSimilar apps
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Jandi and Deskpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Jandi and Deskpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Deskpro. No coding required.
Yes. You can set up a workflow where Jandi triggers actions in Deskpro, and a separate workflow where Deskpro triggers actions in Jandi. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Jandi and Deskpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Jandi and Deskpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
