
When this happens...
New Issue
New Issue (Via JQL)
Updated Issue
Updated Comment
New Comment

Automatically do this!
Add Contact to Campaign
Add Lead to Campaign
Create Attachment
Create Contact
Create Note
Update Contact
Create Lead
Update Lead
Create Account
Create Campaign
Search Record by Query
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new issue is created
Triggers when a new issue is added that matches some JQL
Triggers when an existing issue is updated
Triggers when a comment on a issue is updated
Triggers when a new comment is added to an issue
Triggers when a new Contact is created.
Action is the task that follows automatically within your Jira Software Cloud integrations.
finds an existing user
Searches for a project by name or key
Searches for an issue via JQL
Searches for a component by name
Adds a new comment to an issue
Adds a new watcher to an issue

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To start, connect both your Jira Software Cloud and Salesforce accounts to viaSocket. Once connected, you can set up a workflow where an event in Jira Software Cloud triggers actions in Salesforce (or vice versa).
Absolutely. You can customize how Jira Software Cloud data is recorded in Salesforce. This includes choosing which data fields go into which fields of Salesforce, setting up custom formats, and filtering out unwanted information.
The data sync between Jira Software Cloud and Salesforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Jira Software Cloud and Salesforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.
Learn MoreSalesforce is a leading cloud-based customer relationship management (CRM) platform that provides businesses with tools to manage customer interactions, sales processes, and marketing campaigns. It offers a comprehensive suite of applications for sales, service, marketing, and more, enabling organizations to streamline operations and enhance customer engagement.
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