
When this happens...
New Submission

Automatically do this!
Enable Integrations or automations with these events of Jotform and Gainsight Customer Communities
Triggers when a new submission has been added to a specific form.
Get an existing submission data.
Delete an existing user report.
Delete a single existing submission.
Delete an existing form.
Retrieve submissions for the selected Jotform form. Optionally limit how many submissions are returned.
Create a new form.
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To start, connect both your Jotform and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Jotform triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Jotform data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Jotform and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Jotform and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Jotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.
Learn MoreGainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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