
When this happens...
New Submission

Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new submission is added to a specific form.
Triggers when a new customer is added.
Action is the task that follows automatically within your Jotform integrations.
Create a new form to collect responses.
List all your Jotform forms with each form's ID, title, status, date of last submission, and form link.
Create a Jotform submission from provided responses and return the submission ID and URL.
Lists all questions from a Jotform form using its form ID.
Adds a new question to a form.
Get details of all customers.

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To start, connect both your Jotform and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Jotform triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Jotform data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Jotform and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Jotform and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Jotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.
Learn MoreLiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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