
When this happens...
New Submission

Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments
List Members
List SessionRecordings
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new submission has been added to a specific form.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Jotform integrations.
Lists an existing form file.
Delete an existing user report.
Delete a single existing submission.
Delete an existing form.
List of feedback
List Available Projects

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To start, connect both your Jotform and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Jotform triggers actions in Userback (or vice versa).
Absolutely. You can customize how Jotform data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.
The data sync between Jotform and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Jotform and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Jotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.
Learn MoreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
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