Connect JustCall and Salesforce to Build Intelligent Automations

Choose a Trigger

JustCall

When this happens...

Choose an Action

Salesforce

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Call Updated

Call Updated

Triggers when you add/update notes for a particular call.

Incoming Call

Incoming Call

Triggers for a new incoming call.

Call Ended

Call Ended

Triggers when a call is ended.

New Text Sent/Received

New Text Sent/Received

Triggers when a new text is sent or received.

Call Completed

Call Completed

Triggers when a call

Call Answered

Call Answered

Triggers when a call answered

Do thisActions

Action is the task that follows automatically within your JustCall integrations.

Create a Contact

Create a Contact

Create a new Contact.

Find a Contact

Find a Contact

Find a Contact by contact id, phone or email

Check for Text Replies

Check for Text Replies

Check weather you have received a reply from a number.

Update a Contact

Update a Contact

Update a contact in JustCall.

Add a Contact to Sales Dialer Campaign

Add a Contact to Sales Dialer Campaign

Add a contact to an existing Sales Dialer Campaign.

Delete a Contact From Sales Dialer Campaign

Delete a Contact From Sales Dialer Campaign

Delete a contact from an existing Sales Dailer Campaign.

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Frequently Asked Questions

How do I start an integration between JustCall and Salesforce?

To start, connect both your JustCall and Salesforce accounts to viaSocket. Once connected, you can set up a workflow where an event in JustCall triggers actions in Salesforce (or vice versa).

Can we customize how data from JustCall is recorded in Salesforce?

Absolutely. You can customize how JustCall data is recorded in Salesforce. This includes choosing which data fields go into which fields of Salesforce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between JustCall and Salesforce?

The data sync between JustCall and Salesforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from JustCall to Salesforce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between JustCall and Salesforce?

Yes, you can set conditional logic to control the flow of data between JustCall and Salesforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

JustCall

About JustCall

JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.

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Salesforce

About Salesforce

Salesforce is a leading cloud-based customer relationship management (CRM) platform that provides businesses with tools to manage customer interactions, sales processes, and marketing campaigns. It offers a comprehensive suite of applications for sales, service, marketing, and more, enabling organizations to streamline operations and enhance customer engagement.

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